Horde Webmail

We are working on Horde webmail since it is throwing MySQL errors. Horde still works and email can be viewed/sent from it. No client side issues just server side/backend.

Extended Maintenance Tonight

Tonight (July 24) at 9 PM MST, I will be performing maintenance on the server to help with the issue that came up last night. 

I will try to keep downtime to the minimum but the worm has attached its self to Plesk.  I might have to turn Plesk off to run a full scan on the server. If this happens I will keep downtime to under 30 mins and try to leave the mail server online. 

Update Status

Since the server has been rebooted, we are experiencing some issues. This is being looked at as an urgent matter.

Windows Updates

Within the next 15 minutes the server will be rebooted for Windows and Plesk updates.

Server Maintenance Tonight

Tonight in-between 11:30 PM ET and 3 AM ET the server will be rebooted for Windows updates and Plesk updates.

There will be under 15 mins of downtime.

Network Issue - Resolved 4 AM ET

There was an issue with another client at the data center and their new configs for a switch through the core switch out of whack. Additional steps are being taken today to insure this doesn't happen again.

Network Issue

As of 11:36 PM MST, we are currently experiencing network issues with our upstream providers core switch. Techs are on location at the data center. This issue is being treated as an urgent issue.

Server Update

As of 2 AM today a worm pretending to be a Microsoft Program was trying to take control of the server. At 8:30 AM I contacted the server admin at the data center to help me get rid of the worm. Between 9:00 AM and 10:00 AM MST, the mail server and web sites were offline to get the sever memory back under control while we tackled the getting rid of the worm. At 10:00 AM MST we started the mail server and web sites back up and they were back online shortly after. At 10:15 AM MST we got control of the worm and made it so it couldn't find its self. There is a virus scan running on the server as of 10:30 AM and still running. It will be running until well after 3 PM MST. This may cause slowness. Please be patient.

From 2 AM to 10 AM there was off and on down time. This type of issue will fall into our SLA at http://elimehostingcompany.com/allpolicies.php#sla. 

This was a delicate issue and we kept the mail server and web sites online as much as we could to keep downtime minimal.

Server Issues

Since 2 AM we have been experiencing server issues. We are checking things out and getting them resolved A.S.A.P.

9 AM MST: A trojan has been found on and we are trying to kill it at this time.

Planned Network Maintenance

DATE: 07/13/2008
START TIME: 04:00 AM ET
ESTIMATED END TIME: 06:00 AM ET

PURPOSE OF MAINTENANCE: Upgrade & Performance
IMPACT OF MAINTENANCE: Routing reconvergence, possible very brief loss of connectivity

During the maintenance web traffic and mail server connections may become unavailable. The estimated down time is under 20 minutes.