Server Update

As of 2 AM today a worm pretending to be a Microsoft Program was trying to take control of the server. At 8:30 AM I contacted the server admin at the data center to help me get rid of the worm. Between 9:00 AM and 10:00 AM MST, the mail server and web sites were offline to get the sever memory back under control while we tackled the getting rid of the worm. At 10:00 AM MST we started the mail server and web sites back up and they were back online shortly after. At 10:15 AM MST we got control of the worm and made it so it couldn't find its self. There is a virus scan running on the server as of 10:30 AM and still running. It will be running until well after 3 PM MST. This may cause slowness. Please be patient.

From 2 AM to 10 AM there was off and on down time. This type of issue will fall into our SLA at http://elimehostingcompany.com/allpolicies.php#sla. 

This was a delicate issue and we kept the mail server and web sites online as much as we could to keep downtime minimal.